Frequently Asked Questions
Everything you need to know about your Cupids beauty journey.
Are Cupids products cruelty-free?
Absolutely. At Cupids, we believe beauty should never come at a cost to our furry friends. All our products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
If you are not completely in love with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Are your ingredients safe for sensitive skin?
Yes, our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on your inner wrist before full application.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.